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Women in the World: Tilburg

By Joanna Francis

This month in “Women of the World”, I wanted to learn more about what it takes to have a business which works collaboratively with women in developing countries to create and sell beautiful and ethically made products.

Recently I bought a gorgeous bag for my mum (that’s her modelling it above!) and was fascinated by the story and ethics behind the label. Leanne Mutsaers is the woman behind Tilburg, a boutique fashion accessories purveyor based in Melbourne, and today she shares her story with us.

Can you tell us a little bit about the history and philosophy of Tilburg?

Tilburg’s story is woven with a rich tapestry of family history and years of memorable travel, which has inspired and unraveled this journey of passion to present beautifully designed pieces to consumers with a social and eco conscience.

Bags & accessories in the collection are individually handcrafted using talent and skill from artisans from around the globe and in Australia and feature natural materials such as hand woven hemp and organic cotton.

It’s all about moving away from mass production & appreciating well made products.

I had been an Art & Design teacher for a few years before I quit full time work – I was tired of teaching design and just wanted to do it myself! I knew it would be centered around handbags as I could never find one I liked and hated the ‘bling’ look. When I lived in London for a few years, I used to keep a book of future business ideas. This was one of them. Making the transition though has been endless hard work, sleepless nights and a lot of sacrifice and money. I have a lot of family members running their own business, so inevitably it was in my blood too. I didn’t want to be one of those people in 20 years saying “If only I had….” So I did.

What drew you to wanting to work with women artists in developing countries and how did you come to be working with these particular groups of women?

One particular trip to Thailand enabled me to have a light bulb moment – that’s where I met one of my current business partners. I came across her shop and products and fell in love with the artisan qualities and natural fibres still being used. That got me very excited and I made a decision there and then that I wanted to work as ethically and sustainably as possible – this was the direction I wanted to take with my business. Then I had to figure out how to get her onboard with me. This business relationship did not happen overnight, it took 2 years and many flights back and forth to develop trust, friendship and a business plan together. She utilises rural groups for hand woven fabrics, and employs local women to make the bags and work in her shops. They are all paid fairly and all of the women I have met at the shop just love their jobs!

 How does the collaborative process work?

The collaborative process works in a few ways. My partner in Thailand creates the bags from start to finish. I have a hand in colours and styles that may work in Australia. We talk on skype often if I can’t get there and we are always talking about new designs, colours, fabrics and production issues. One of the biggest issues we face is that a thing like hand weaving is an art form that is being lost. Many of the young hilltribe people do not want to keep up the art and move to the cities. We are already thinking about what other options we have for fabrics and fibres.

I’m also currently working on 2 other collaborations with Australian artists, and we are feeling our way through that process. A meeting of minds, ideas and talent!

How does being involved improve the lives of the women who are working on these projects?

Being involved and taking an active interest allows the livelihoods of women in developing countries to quite simply earn a living. This may be through maintaining artisan skills in small villages that rely on this as their sole livelihood or working in a shop and learning English. Many of these women also get to make the bags in their own homes, which enable them to look after their family.

Tilburg also donates to charities from the communities I work from – helping women and children.

What are some of the challenges you have faced and lessons you’ve learned?

My biggest challenge is finding consumers with a conscience about what they are buying. I have watched many a customer pick up PVC bags thinking they were leather, buy a cheaper mass produced item over items made by an Australian business that are slightly dearer. I’d love to see consumers a bit more savvy about what they are buying.  If you find something you love, spread the word! The other challenge is internet exposure and advertising. How do you compete with the big guns?!

Another hurdle has been learning how to deal with cultural differences. I work out of Indonesia and Thailand – both very different in the way they conduct business. At times completely frustrating, but the more I learn, the more patient I get. You just have to roll with the way they do things and work your business around that. Developing trust with business partners is a huge investment of travel and time. You just can’t do it over an email. The best relationships are formed in person.

Where can we find out more/ buy products/ assist?

My products are available online at www.tilburg.com.au

I only do small runs so if you see something you like, grab it! I am also stocking in small boutiques. You will not find Tilburg in a shopping centre. As I said earlier – if you find something you love become part of the tribe and spread the word. That’s the only way businesses such as Tilburg, with a different philosophy can make its mark and keep doing great things.

Joanna Francis spends most of her time hanging out with her one year old son. But she also works for a children’s foundation and has recently started her own little business making baby quilts. It goes without saying that her house is a mess. In the past, Joanna has worked as an aid worker in several developing countries, and is passionate about the rights of women and children. You can visit her and her blog at www.miettehandmade.com


Posted by: Joanna Francis
Categories: regular columns, women in the world | Leave a comment
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Scenes From Sydney: Etsy Love

By Jaclyn Carlson

I am a huge fan of Etsy.  I love to shop on Etsy, buy gifts, decorate my home, treat myself and secretly hope to someday have my own little Etsy store. It’s an inspiring website and anyone who has seen photos of their US headquarters will see that it looks like a pretty inspiring place to work as well.

What’s even better is that Etsy has recruited some local talent to head up their Australian operations and I was lucky enough to chat with Angela D’Alton about her new position.

1.) What is your background and explain what you were doing prior to Etsy?
Prior to becoming the Australian Community Manager for Etsy I was the founder and director of Leeloo.com.au, an online store and blog dedicated to supporting and nurturing the talents of emerging designers and artists from Australia. I did that from 2007 until the beginning of this year. Before that I worked in various roles, including an extensive career in Information Technology, a fair bit of retail, a lot of administration and I was even a Massage Therapist/Reflexologist at one stage! My heart was always living in the world of creativity though, and I found it difficult to ‘fit’ in those worlds.

2.) How have you dealt with a change in careers and/or new direction?
Very well! It was a conclusion drawn by myself and my husband that I was really not cut out for corporate life. I love working hard, however I needed to be able to commit myself to a job in which I believe in what I do every day, you know, a good reason to get out of bed. I’ve always been a believer in supporting artists and grass-roots communities, especially within our own country. Given the background that I had in customer service, and I.T., combined with my huge love of fashion and design, starting my own online store was a natural choice, a marriage of sorts between my technical corporate background, and my creative artistic passions.

3.) What advice would you give to other women thinking of change but might be hesitant?
Start small, and make little changes every day that lead you towards your dream. It takes time, hard work and a lot of learning and listening. Don’t start by taking huge risks. Maybe find a middle ground part-time job for a little while as you find your feet in your own business, but don’t let the dream go. While it might seem scary, doing something you love is far more fulfilling than you can imagine. Staying positive can be difficult during times of knockbacks and the low energy days, but trust that you will bounce back and eventually find your routine, and the discipline that you need. The world doesn’t owe you anything, you need to go after what you want. Most importantly, no-one will believe in what you’re doing unless you believe in it.

4.) What’s up next for you in your new role with Etsy? what advice can you pass along to Australian women thinking of joining Etsy?
My new role at Etsy involves the support of the growing number of Australian people who have their own Etsy shops, whether they are designers, artists, vintage enthusiasts or supplies providers to the creative community. I’m planning events to inform and inspire, as well as being a point of contact for feedback to our head office in Brooklyn, providing the Australian perspective.
If you are keen to join Etsy, I definitely recommend it. There’s no community as kind as this one! Etsy provides sellers with a great deal of support, guidance and education. New tools are constantly being developed to ensure great experiences for all of our members. It’s an affordable, easy and fun way to reach a large, global audience. Etsy gets over 40 billion unique visitors each month. There are also heaps of great resources available in the Seller Handbook section of Etsy’s blog. Also, with the support of myself and my Melbourne-based counterpart Kirsteene Phelan, there will be lots of local happenings coming up. We’re looking forward to a fun and exciting 2012! Visit etsy.com/sell to get started.
Still want more? Make sure to check out Etsy Success Sydney as part of the Vivid Festival. I’ll be back next month to report on the festival.

Originally from Boston, Massachusetts, Jaclyn Carlson is the author behind the Sydney-based blog, Little Paper Trees. When not documenting her expat adventures, she can be found working for one of Australia’s top design & homewares trade shows. Passionate and prone to wasting hours on Pinterest, she has years of experience in marketing, advertising and PR and aims to put Sydney’s creative women in the spotlight with her monthly column.



Posted by: Jaclyn Carlson
Categories: regular columns, scenes from sydney | Leave a comment